Book My Houseboat
Privacy Policy
This policy explains what we collect when you enquire about a houseboat, why we collect it, who it reaches, and how to have it removed. We collect as little as the booking needs.
1. What we collect
Through the enquiry panel on this site: your name, your dates, the number of guests, the category you are interested in and any notes you add. The panel does not send data to a server of ours. Pressing a button opens WhatsApp or your email programme with the message pre-written, and you send it yourself.
Through WhatsApp, phone and email: your name, phone number, email address, the content of your messages, and whatever travel detail you choose to give us. Through a completed booking: the guest names and identification details the houseboat owner is required to record.
We do not collect payment card details on this website and there is no payment page here.
2. Why we use it
To check availability with houseboat owners, to prepare and send your quote, to arrange your transfer and any tour you have asked for, to answer you afterwards, and to keep a record of the booking.
We do not sell your details. We do not run advertising lists and we do not send marketing messages to people who have only enquired.
3. Who else sees it
The houseboat owner whose boat you are booking sees the guest names, dates and guest numbers, and records identification at check-in as required of them. A driver or shikara operator sees only your name, the pick-up point and the time.
WhatsApp messages are carried by WhatsApp under their own terms; email by our email provider; this site is hosted by our hosting provider. Each of those handles data under its own policy, which we do not control.
5. How long we keep it
Enquiries that do not become bookings are kept only as long as the conversation is live in WhatsApp or the inbox, and are deleted when they are no longer useful.
Records of completed bookings are kept while there is any tax, accounting or dispute reason to keep them, and are then deleted. Identification details recorded by an owner are kept by the owner, under the rules that apply to them.
6. Your choices
You can ask us what we hold about you, ask for a correction, or ask us to delete it. Write to bookmyhouseboat0@gmail.com from the address or number you used, and we will act on it.
Deleting the details of a stay that has not yet happened may mean we can no longer hold the booking. We will say so before deleting anything.
7. Children
This site is not directed at children and we do not knowingly collect details from them. Where children are travelling, we hold only the ages and the number of children, given to us by the adult making the booking, so the owner can arrange rooms and beds.
8. Contact and changes to this policy
Questions about this policy go to bookmyhouseboat0@gmail.com or WhatsApp +91 99067 37924.
If we change this policy we will change the date at the top of this page. The version published here is the one that applies.